Rating 3.14 out of 5 7 reviews
I work as a ZA, or a Zoom Associate. Zoom has their issues just as any other company, but the culture is really great and you learn a lot in the ZA role. They also train and pay for you to get your phlebotomy licensure (for the clinics in WA state), plus the pay isn't too bad. It would be nice if management listened to our input and feedback a little more since we are the people working in clinic, but overall not a bad experience. Work life balance is also great since we work 3 1/2 days per week, usually 10-12 hrs a day. Would highly recommend for those who are fresh out of college and looking to start their healthcare career.
Pay is good. Competitive for the market for the position I was in, with few qualifications other than a (preferred) college degree. Good people to work with. I took two stars away because 1) I didn't agree with their COVID response and 2) they offer no flexibility in scheduling.
I like the ability to interact directly with providers and management. The working hours are awesome. I would like to see the company continue to grow so that more specialities are available for patients.
Patient care experience was great. The providers and associates that manage the clinics are great and have positive attitudes; however, management from supervisors are poor.
The providers who work in the clinics are amazing. It is fun to work with them every day and you have the chance to learn and observe. You also become a phlebotomist. Unfortunately, management is heavily focused on profit over patients. There are some questionable business practices. Our benefits are also lacking and our pay is below industry standard.
Great schedule, work/life balance, and colleagues. However, also frequent changes and no job security. Micromanagement and zero transparency from management about major company changes. Extremely high turnover rate. Poor bonus structure/little to no incentive to work in busier clinics. Employee feedback is not important.