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Address
400 E Stewart Avenue
Las Vegas, NV 89101
Telephone
Website

About Zappos

Employees
1,000-9,999
Industry
Retail
Public/Private
Year Founded
1999
Non-profit Status
Careers

Zappos Jobs

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Pay & Benefits

Poll
Pay
Based on 5 responses
  • Good
    60%
  • Average
    20%
  • Excellent
    20%
Poll
What's the most unique benefit or perk?
Based on 5 responses
Report
  • Flexible Work Hours
    40%
  • Lunch is provided
    20%
  • Company Happy Hours
    20%
  • Employee Appreciation Events
    20%
Poll
80%
of employees say healthcare coverage is good or excellent.5 responses
Poll
60%
of employees say retirement benefits are good or excellent.5 responses
Poll
100%
of employees say the family leave policy is good or excellent.5 responses
Poll
80%
of employees say paid time off/vacation days are good or excellent.5 responses

Growth Opportunities

Poll
How long do employees tend to stay?
Based on 5 responses
  • Two to Five Years
    40%
  • Five to Ten Years
    60%
Poll
80%
of employees don't worry about layoffs.5 responses
Poll
Agree/Disagree: Taking a job here was a good decision.
Based on 5 responses
  • Agree
    20%
  • Strongly Agree
    80%
Poll
60%
of employees say good work leads to promotion.5 responses
80%
of employees believe their work helps make the world a better place.5 responses

Management

Poll
Agree/Disagree: Managers care about employees
Based on 5 responses
  • Neutral
    40%
  • Strongly Agree
    60%
Poll
80%
of employees say the workplace runs efficiently.5 responses
Poll
20%
of employees say management is transparent.5 responses

Work-Life Balance

Poll
80%
of employees say hours are flexible.5 responses
Poll
Agree/Disagree: Hours are long
Based on 5 responses
  • Disagree
    40%
  • Neutral
    40%
  • Strongly Agree
    20%
60%
of employees say it's easy to work remotely.5 responses
80%
of employees say schedules are predictable.5 responses
100%
of employees say taking vacation is encouraged.5 responses
80%
of employees say the workplace is parent friendly.5 responses

Company Culture

Poll
What one word or phrase best describes the culture?
Based on 5 responses
Report
  • Friendly
    20%
  • Work hard, play hard
    20%
  • Always Evolving
    20%
  • Caring
    20%
  • Integrity
    20%
100%
of employees are happy to work here.5 responses
80%
of employees say coworkers socialize.5 responses
100%
of employees think their coworkers are smart.5 responses
100%
of employees like their coworkers.5 responses

Employees

Poll
Describe the average political opinions in this organization.
Based on 5 responses
  • Somewhat Conservative
    20%
  • Mixed
    20%
  • Somewhat Liberal
    20%
  • Very Liberal
    20%
  • N/A
    20%
60%
of employees say the ratio of men to women is about 50/50.5 responses
40%
of employees say the company has average diversity.5 responses
60%
of employees say the employees are diverse in age.5 responses
About the Area
B+
Overall Niche Grade
How are grades calculated?
  1. Crime & Safety
    C-
  2. Walkability
    B
  3. Diversity
    A+
  4. Nightlife
    A
Area Feel
Suburban
Median Household Income
$53,159
National
$55,322
Median Rent
$1,024
National
$949
Median Home Value
$209,700
National
$184,700

Zappos Reviews

5 reviews
All Categories
I was grateful to be part of the Customer Loyalty Team (CLT) at Zappos! The people I met were kind and caring. They really make you feel like you're part of the family. They have amazing hours to work around your schedule, benefits, and often team building activities to build a better relationship with your employees. Of course, training is provided to prepare you to help others. Zappos is really accepting of who you are. Be it weird, funny, or unique, they will accept you with open arms! The fun part? Decorating your desk to truly express yourself! I've seen areas cluttered with colorful decoration and I thought it was really unique. The best part of the company is helping the customers. Zappos is known for their excellent customer service and I can attest to that. We are not only helping, but also connecting with customers. Almost every customer I came across were left satisfied and a little happier. If I were to go back to a company, it would definitely be Zappos.
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Such a good company, I've worked there twice. The culture is just as good as you've heard. We have a lot of fun but also work hard. There are benefits fairs and fun activities happening on campus all of the time. The health insurance and benefit package is the best I've ever had and I've met many lifelong friends. If you don't care for change though, Zappos isn't the company for you. Things change all the time including management styles, the way compensation happens and work processes. Look up holocracy and you will see people either love it or hate it.If you can handle that, you will love the company. Being so open to change also means they are open to new ideas which means you have the real ability to impact your department and have your ideas heard.
I'd like to see all employees encouraged to learn more with guidance from leadership, going beyond just the cursory aspects of the job. Learning on our own is encouraged but little feedback is given. Otherwise, we are a small office who for the most part work well together, assisting with weak areas and encouraging strong areas.