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Address
9800 Fredericksburg Blvd
San Antonio, TX 78288
Telephone
Website

About USAA

Employees
100-999
Industry
Insurance
Public/Private
Year Founded
1922
Non-profit Status
For-profit

USAA Jobs

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Pay & Benefits

Poll
Pay
Based on 19 responses
  • Excellent
    63%
  • Good
    21%
  • Average
    16%
Poll
What's the most unique benefit or perk?
Based on 19 responses
Report
  • Tuition Assistance Program
    53%
  • On-site Gym
    21%
  • Flexible Work Hours
    11%
  • 12-18 week parental leave for ALL new parents
    5%
  • paid parental leave
    5%
  • working remotely
    5%
Poll
79%
of employees say healthcare coverage is good or excellent.19 responses
Poll
89%
of employees say retirement benefits are good or excellent.19 responses
Poll
89%
of employees say the family leave policy is good or excellent.19 responses
Poll
95%
of employees say paid time off/vacation days are good or excellent.19 responses

Growth Opportunities

Poll
How long do employees tend to stay?
Based on 19 responses
  • Two to Five Years
    16%
  • Five to Ten Years
    21%
  • More than Ten Years
    63%
Poll
84%
of employees don't worry about layoffs.19 responses
Poll
Agree/Disagree: Taking a job here was a good decision.
Based on 19 responses
  • Neutral
    5%
  • Agree
    21%
  • Strongly Agree
    74%
Poll
79%
of employees say good work leads to promotion.19 responses
84%
of employees believe their work helps make the world a better place.19 responses

Management

Poll
Agree/Disagree: Managers care about employees
Based on 19 responses
  • Neutral
    5%
  • Agree
    32%
  • Strongly Agree
    63%
Poll
79%
of employees say the workplace runs efficiently.19 responses
Poll
68%
of employees say management is transparent.19 responses

Work-Life Balance

Poll
74%
of employees say hours are flexible.19 responses
Poll
Agree/Disagree: Hours are long
Based on 19 responses
  • Strongly Disagree
    16%
  • Disagree
    26%
  • Neutral
    37%
  • Agree
    11%
  • Strongly Agree
    5%
  • N/A
    5%
74%
of employees say it's easy to work remotely.19 responses
84%
of employees say schedules are predictable.19 responses
89%
of employees say taking vacation is encouraged.19 responses
84%
of employees say the workplace is parent friendly.19 responses

Company Culture

Poll
What one word or phrase best describes the culture?
Based on 19 responses
Report
  • Always Evolving
    47%
  • Friendly
    21%
  • Work hard, play hard
    11%
  • Fast Paced
    11%
  • routine
    5%
  • Trust
    5%
84%
of employees are happy to work here.19 responses
84%
of employees say coworkers socialize.19 responses
95%
of employees think their coworkers are smart.19 responses
89%
of employees like their coworkers.19 responses

Employees

Poll
Describe the average political opinions in this organization.
Based on 19 responses
  • Somewhat Conservative
    26%
  • Mixed
    68%
  • N/A
    5%
74%
of employees say the ratio of men to women is about 50/50.19 responses
53%
of employees say the company is very diverse.19 responses
84%
of employees say the employees are diverse in age.19 responses
About the Area
A-
Overall Niche Grade
How are grades calculated?
  1. Crime & Safety
    C
  2. Walkability
    B
  3. Diversity
    A
  4. Nightlife
    A
Area Feel
Suburban
Median Household Income
$49,711
National
$55,322
Median Rent
$918
National
$949
Median Home Value
$127,700
National
$184,700

USAA Reviews

19 reviews
All Categories
USAA is the one of the best employers next to Apple Inc! I’ve worked for both so I do know what I am talking about. USAA is very organized and follows through on their word. Health insurance is very affordable and you get a debit card to pay for any copays and prescriptions so I’ve never had an out of pocket expense. They pay for your school...you can get almost any degree including nursing! They match 8% for retirement. You get a company bonus which has been upwards of 16% each year of your total salary. You also get Christmas bonus which is a full check. If you work at the main office in San Antonio’s, there are little dept like stores, chic fil a , subway, Chinese restaraunts, sit and dine restaraunt, Wendy’s, a free state of the art gym, on site clinic...the benefits are endless! I can’t say more good things about this company!
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They treat their employees very well. However their practices are a bit archaic and because of the amount of former military and federal government employees that work there, there isn't a lot of talented private sector leaders. It's not a competitive environment if you come from the private sector, but it is highly political. That said, they invest heavily in their people and have excellent benefits and bonuses. Compensation is below average if you're a professional in a specific discipline or domain, but above average for generalists or people who have bounced around many careers. EXCELLENT WORK-LIFE BALANCE. Not a high pressure environment at all.
Amazing culture of honesty, loyalty, integrity and service. An environment that promotes self development and continuing education. Love what I do and the mission of this company!