About U.S. Bancorp
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Pay & Benefits
- of employees say healthcare coverage is good or excellent.52 responses
- of employees say retirement benefits are good or excellent.52 responses
- of employees say the family leave policy is good or excellent.52 responses
- of employees say paid time off/vacation days are good or excellent.52 responses
- of employees believe their work helps make the world a better place.52 responses
- of employees say it's easy to work remotely.52 responses
- of employees say schedules are predictable.52 responses
- of employees say taking vacation is encouraged.52 responses
- of employees say the workplace is parent friendly.52 responses
- of employees are happy to work here.52 responses
- of employees say coworkers socialize.52 responses
- of employees think their coworkers are smart.52 responses
- of employees like their coworkers.52 responses
- of employees say the ratio of men to women is about 50/50.52 responses
- of employees say the company is very diverse.52 responses
- of employees say the employees are diverse in age.52 responses
U.S. Bancorp Reviews
Overall, I would say that my experience at US Bank has been an enjoyable one. The pay is competitive, the hours aren't the worst, and the lively and diverse group of people you get to work with keeps every day interesting and unique. There are problems, mostly with company communication to employees and the severe disconnect with modern technology and how to better incorporate it into the company systems. I would highly recommend working here to anyone interested in working for a diverse, ethical company, but would put in that unless you hold a position readily able to showcase sales then don't look to be recognized for outstanding work by anyone other than your immediate manager.
When you’re first hired, yes everyone is friendly and acts as if they care and want to see you grow! When that’s not the case! If they need people in the department you’re in, it’s very hard for you to move around. Your manager won’t coach you so that you can get to where you want to be in the company. They just recently took revenue away so that means no incentives and you don’t have to worry about pushing products on people they don’t need! I’d work for better companies!
The pay and benefits are great for someone without a degree if you can take the stress of a call center job. If you are in customer service, 24 hour banking, or fraud, you will spend your full 8 hours getting insulted and screamed at. Employee turnover and absenteeism are shockingly bad. They routinely take on major challenges such as gaining a huge new client or switching major computer programs without preparing for it by hiring additional staff or loosening expectations. One goof had them rolling out two new major programs over a short time. Call times increased exponentially as phone reps slowly clicked through unfamiliar programs. Expectations for call times were not loosened and everyone's scores (which bonuses are based on) tanked. We lost customers because hold times were 45+ minutes (with no ETA). Over the course of the six months it took for upper management to roll back changes and make exceptions, we lost dozens of employees who had been there for years.