Texas Department of Family and Protective Services
- AUSTIN, TX
Working At
Texas Department of Family and Protective Services
- AUSTIN, TX
- Rating 3.78 out of 5 18 reviews
Contact
About Texas Department of Family and Protective Services
Employees
100-999
Industry
Social Services
Public/Private
No data available
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Pay & Benefits
Poll
94%
of employees say healthcare coverage is good or excellent. 18 responsesPoll
83%
of employees say retirement benefits are good or excellent. 18 responsesPoll
89%
of employees say the family leave policy is good or excellent. 18 responsesPoll
83%
of employees say paid time off/vacation days are good or excellent. 18 responsesGrowth Opportunities
Poll
78%
of employees don't worry about layoffs. 18 responsesPoll
44%
of employees say good work leads to promotion. 18 responses83%
of employees believe their work helps make the world a better place. 18 responsesManagement
Poll
56%
of employees say the workplace runs efficiently. 18 responsesPoll
44%
of employees say management is transparent. 18 responsesWork-Life Balance
Poll
89%
of employees say hours are flexible. 18 responses89%
of employees say it's easy to work remotely. 18 responses17%
of employees say schedules are predictable. 18 responses44%
of employees say taking vacation is encouraged. 18 responses50%
of employees say the workplace is parent friendly. 18 responsesCompany Culture
50%
of employees are happy to work here. 18 responses78%
of employees say coworkers socialize. 18 responses94%
of employees think their coworkers are smart. 18 responses89%
of employees like their coworkers. 18 responsesEmployees
89%
of employees say the company is mostly women. 18 responses56%
of employees say the company is somewhat diverse. 18 responses78%
of employees say the employees are diverse in age. 18 responses- Crime & Safetygrade A
- Walkabilitygrade A+
- Diversitygrade B+
- Nightlifegrade A+
Area Feel
Urban
Median Household Income
$68,099
National
$64,994Median Rent
$1,623
National
$1,096Median Home Value
$453,800
National
$229,800Map
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Texas Department of Family and Protective Services Reviews
Rating 3.78 out of 5 18 reviews
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I’m an Investigator and employed at Child Protective Investigations. I'm making a difference and it feels awesome. The hours are flexible. You have to work as a team to succeed in this field. There is no "I" in child safety. The team consists of your co-workers, clients, family support, and community. The team together will gather the proper equipment and tools to ensure the children are safe. The Department of Family Protective Service evolves constantly with changes in policies and regional expectations. The cases are fast paced and require office and field work. The pay and benefits are great.
The company offers several opportunities for growth and fluidity within the department. The pay is competitive for the area. However many decisions that are made are not evaluated at the worker level, but are made by administrative staff that have not been at the worker level in decades.
The mission is one that I believe in. The people in charge in Adult Protective Services are unfortunately not very professional in the DFW area. I have never worked for a more under-handed group of individuals who use their bureaucratic lines of communication to basically get what they want no matter what it takes. Tax payer dollars are being mishandled, there is nepotism, unfair distribution of caseloads. It makes me so sad because the people who care generally get the bad end of the stick in this agency. I never wanted to believe people when they said the government is a bunch of lazy people getting a paycheck. Well, I witnessed it first hand. Not from the caseworkers or supervisors, but from the upper management and all the way to Austin. I have never seen such poor management. It is unfortunate for the population they serve. God Bless them.