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Texas Department of Family and Protective Services

  • Austin, TX
  • 16 reviews
    About Texas Department of Family and Protective Services...
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    Address
    701 W. 51st Street
    Austin, TX 78751
    Telephone
    —
    Website
    dfps.state.tx.us

    About Texas Department of Family and Protective Services

    Employees
    100-999
    Industry
    Social Services
    Public/Private
    —
    Year Founded
    —
    Non-profit Status
    For-profit
    Careers
    dfps.state.tx.us/jobs/default.asp

    Texas Department of Family and Protective Services Jobs

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    Pay & Benefits

    Poll
    Pay
    Based on 16 responses
    • Good
      38%
    • Average
      25%
    • Poor
      19%
    • Excellent
      19%
    Poll
    What's the most unique benefit or perk?
    Based on 16 responses
    Report
    • Flexible Work Hours
      69%
    • Free Health Insurance
      31%
    Poll
    100%
    of employees say healthcare coverage is good or excellent.16 responses
    Poll
    88%
    of employees say retirement benefits are good or excellent.16 responses
    Poll
    94%
    of employees say the family leave policy is good or excellent.16 responses
    Poll
    88%
    of employees say paid time off/vacation days are good or excellent.16 responses

    Growth Opportunities

    Poll
    How long do employees tend to stay?
    Based on 16 responses
    • Less than Two Years
      38%
    • Two to Five Years
      44%
    • Five to Ten Years
      13%
    • More than Ten Years
      6%
    Poll
    81%
    of employees don't worry about layoffs.16 responses
    Poll
    Agree/Disagree: Taking a job here was a good decision.
    Based on 16 responses
    • Strongly Disagree
      6%
    • Neutral
      13%
    • Agree
      38%
    • Strongly Agree
      44%
    Poll
    50%
    of employees say good work leads to promotion.16 responses
    81%
    of employees believe their work helps make the world a better place.16 responses

    Management

    Poll
    Agree/Disagree: Managers care about employees
    Based on 16 responses
    • Strongly Disagree
      19%
    • Disagree
      6%
    • Neutral
      19%
    • Agree
      31%
    • Strongly Agree
      25%
    Poll
    56%
    of employees say the workplace runs efficiently.16 responses
    Poll
    44%
    of employees say management is transparent.16 responses

    Work-Life Balance

    Poll
    88%
    of employees say hours are flexible.16 responses
    Poll
    Agree/Disagree: Hours are long
    Based on 16 responses
    • Neutral
      19%
    • Agree
      38%
    • Strongly Agree
      44%
    88%
    of employees say it's easy to work remotely.16 responses
    19%
    of employees say schedules are predictable.16 responses
    50%
    of employees say taking vacation is encouraged.16 responses
    56%
    of employees say the workplace is parent friendly.16 responses

    Company Culture

    Poll
    What one word or phrase best describes the culture?
    Based on 16 responses
    Report
    • Fast Paced
      31%
    • overworked-underpaid
      25%
    • Always Evolving
      19%
    • Friendly
      13%
    • Work hard, play hard
      6%
    • stuck in past
      6%
    44%
    of employees are happy to work here.16 responses
    75%
    of employees say coworkers socialize.16 responses
    94%
    of employees think their coworkers are smart.16 responses
    88%
    of employees like their coworkers.16 responses

    Employees

    Poll
    Describe the average political opinions in this organization.
    Based on 16 responses
    • Mixed
      94%
    • Somewhat Liberal
      6%
    88%
    of employees say the company is mostly women.16 responses
    50%
    of employees say the company is somewhat diverse.16 responses
    75%
    of employees say the employees are diverse in age.16 responses
    About the Area
    A+
    Overall Niche Grade
    How are grades calculated?
    1. Crime & Safety
      B-
    2. Walkability
      A+
    3. Diversity
      A-
    4. Nightlife
      A+
    Area Feel
    Suburban
    Median Household Income
    $51,147
    National
    $55,322
    Median Rent
    $1,480
    National
    $949
    Median Home Value
    $119,755
    National
    $184,700
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    Texas Department of Family and Protective Services Reviews

    16 reviews
    All Categories
    I’m an Investigator and employed at Child Protective Investigations. I'm making a difference and it feels awesome. The hours are flexible. You have to work as a team to succeed in this field. There is no "I" in child safety. The team consists of your co-workers, clients, family support, and community. The team together will gather the proper equipment and tools to ensure the children are safe. The Department of Family Protective Service evolves constantly with changes in policies and regional expectations. The cases are fast paced and require office and field work. The pay and benefits are great.
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    The mission is one that I believe in. The people in charge in Adult Protective Services are unfortunately not very professional in the DFW area. I have never worked for a more under-handed group of individuals who use their bureaucratic lines of communication to basically get what they want no matter what it takes. Tax payer dollars are being mishandled, there is nepotism, unfair distribution of caseloads. It makes me so sad because the people who care generally get the bad end of the stick in this agency. I never wanted to believe people when they said the government is a bunch of lazy people getting a paycheck. Well, I witnessed it first hand. Not from the caseworkers or supervisors, but from the upper management and all the way to Austin. I have never seen such poor management. It is unfortunate for the population they serve. God Bless them.
    There is little incentive to move up in this employment. Policy is not always adhered. Often it is difficult to understand work duties as you will often be told different things on different days. I do not feel supported by my direct supervisor. The benefits are good, which includes healthcare, retirement, 401K, and time off. However, I often feel discouraged from taking time off, even though I have literally hundreds of hours in banked time. I have made some great friends, who have become like family, which is a huge reason for remaining in this employment. I like the idea of my job, but I feel that I am unable to complete that job due to getting lost in the paperwork and "other" tasks being asked of me. I do not get to spend enough time with my clients.