About Texas Department of Family and Protective Services
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Pay & Benefits
- of employees say healthcare coverage is good or excellent.16 responses
- of employees say retirement benefits are good or excellent.16 responses
- of employees say the family leave policy is good or excellent.16 responses
- of employees say paid time off/vacation days are good or excellent.16 responses
- of employees believe their work helps make the world a better place.16 responses
- of employees say it's easy to work remotely.16 responses
- of employees say schedules are predictable.16 responses
- of employees say taking vacation is encouraged.16 responses
- of employees say the workplace is parent friendly.16 responses
- of employees are happy to work here.16 responses
- of employees say coworkers socialize.16 responses
- of employees think their coworkers are smart.16 responses
- of employees like their coworkers.16 responses
- of employees say the company is mostly women.16 responses
- of employees say the company is somewhat diverse.16 responses
- of employees say the employees are diverse in age.16 responses
Texas Department of Family and Protective Services Reviews
I’m an Investigator and employed at Child Protective Investigations. I'm making a difference and it feels awesome. The hours are flexible. You have to work as a team to succeed in this field. There is no "I" in child safety. The team consists of your co-workers, clients, family support, and community. The team together will gather the proper equipment and tools to ensure the children are safe. The Department of Family Protective Service evolves constantly with changes in policies and regional expectations. The cases are fast paced and require office and field work. The pay and benefits are great.
The mission is one that I believe in. The people in charge in Adult Protective Services are unfortunately not very professional in the DFW area. I have never worked for a more under-handed group of individuals who use their bureaucratic lines of communication to basically get what they want no matter what it takes. Tax payer dollars are being mishandled, there is nepotism, unfair distribution of caseloads. It makes me so sad because the people who care generally get the bad end of the stick in this agency. I never wanted to believe people when they said the government is a bunch of lazy people getting a paycheck. Well, I witnessed it first hand. Not from the caseworkers or supervisors, but from the upper management and all the way to Austin. I have never seen such poor management. It is unfortunate for the population they serve. God Bless them.
There is little incentive to move up in this employment. Policy is not always adhered. Often it is difficult to understand work duties as you will often be told different things on different days. I do not feel supported by my direct supervisor. The benefits are good, which includes healthcare, retirement, 401K, and time off. However, I often feel discouraged from taking time off, even though I have literally hundreds of hours in banked time. I have made some great friends, who have become like family, which is a huge reason for remaining in this employment. I like the idea of my job, but I feel that I am unable to complete that job due to getting lost in the paperwork and "other" tasks being asked of me. I do not get to spend enough time with my clients.