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About Texas Department of Family and Protective Services...
Address
701 W. 51st Street
Austin, TX 78751
Telephone

About Texas Department of Family and Protective Services

Employees
100-999
Industry
Social Services
Public/Private
Year Founded
Non-profit Status
For-profit

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Pay & Benefits

Poll
Pay
Based on 16 responses
  • Good
    38%
  • Average
    25%
  • Poor
    19%
  • Excellent
    19%
Poll
What's the most unique benefit or perk?
Based on 16 responses
Report
  • Flexible Work Hours
    69%
  • Free Health Insurance
    31%
Poll
100%
of employees say healthcare coverage is good or excellent.16 responses
Poll
88%
of employees say retirement benefits are good or excellent.16 responses
Poll
94%
of employees say the family leave policy is good or excellent.16 responses
Poll
88%
of employees say paid time off/vacation days are good or excellent.16 responses

Growth Opportunities

Poll
How long do employees tend to stay?
Based on 16 responses
  • Less than Two Years
    38%
  • Two to Five Years
    44%
  • Five to Ten Years
    13%
  • More than Ten Years
    6%
Poll
81%
of employees don't worry about layoffs.16 responses
Poll
Agree/Disagree: Taking a job here was a good decision.
Based on 16 responses
  • Strongly Disagree
    6%
  • Neutral
    13%
  • Agree
    38%
  • Strongly Agree
    44%
Poll
50%
of employees say good work leads to promotion.16 responses
81%
of employees believe their work helps make the world a better place.16 responses

Management

Poll
Agree/Disagree: Managers care about employees
Based on 16 responses
  • Strongly Disagree
    19%
  • Disagree
    6%
  • Neutral
    19%
  • Agree
    31%
  • Strongly Agree
    25%
Poll
56%
of employees say the workplace runs efficiently.16 responses
Poll
44%
of employees say management is transparent.16 responses

Work-Life Balance

Poll
88%
of employees say hours are flexible.16 responses
Poll
Agree/Disagree: Hours are long
Based on 16 responses
  • Neutral
    19%
  • Agree
    38%
  • Strongly Agree
    44%
88%
of employees say it's easy to work remotely.16 responses
19%
of employees say schedules are predictable.16 responses
50%
of employees say taking vacation is encouraged.16 responses
56%
of employees say the workplace is parent friendly.16 responses

Company Culture

Poll
What one word or phrase best describes the culture?
Based on 16 responses
Report
  • Fast Paced
    31%
  • overworked-underpaid
    25%
  • Always Evolving
    19%
  • Friendly
    13%
  • Work hard, play hard
    6%
  • stuck in past
    6%
44%
of employees are happy to work here.16 responses
75%
of employees say coworkers socialize.16 responses
94%
of employees think their coworkers are smart.16 responses
88%
of employees like their coworkers.16 responses

Employees

Poll
Describe the average political opinions in this organization.
Based on 16 responses
  • Mixed
    94%
  • Somewhat Liberal
    6%
88%
of employees say the company is mostly women.16 responses
50%
of employees say the company is somewhat diverse.16 responses
75%
of employees say the employees are diverse in age.16 responses
About the Area
A+
Overall Niche Grade
How are grades calculated?
  1. Crime & Safety
    B-
  2. Walkability
    A+
  3. Diversity
    A-
  4. Nightlife
    A+
Area Feel
Suburban
Median Household Income
$51,147
National
$55,322
Median Rent
$1,480
National
$949
Median Home Value
$119,755
National
$184,700
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Texas Department of Family and Protective Services Reviews

16 reviews
All Categories
I’m an Investigator and employed at Child Protective Investigations. I'm making a difference and it feels awesome. The hours are flexible. You have to work as a team to succeed in this field. There is no "I" in child safety. The team consists of your co-workers, clients, family support, and community. The team together will gather the proper equipment and tools to ensure the children are safe. The Department of Family Protective Service evolves constantly with changes in policies and regional expectations. The cases are fast paced and require office and field work. The pay and benefits are great.
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The mission is one that I believe in. The people in charge in Adult Protective Services are unfortunately not very professional in the DFW area. I have never worked for a more under-handed group of individuals who use their bureaucratic lines of communication to basically get what they want no matter what it takes. Tax payer dollars are being mishandled, there is nepotism, unfair distribution of caseloads. It makes me so sad because the people who care generally get the bad end of the stick in this agency. I never wanted to believe people when they said the government is a bunch of lazy people getting a paycheck. Well, I witnessed it first hand. Not from the caseworkers or supervisors, but from the upper management and all the way to Austin. I have never seen such poor management. It is unfortunate for the population they serve. God Bless them.
There is little incentive to move up in this employment. Policy is not always adhered. Often it is difficult to understand work duties as you will often be told different things on different days. I do not feel supported by my direct supervisor. The benefits are good, which includes healthcare, retirement, 401K, and time off. However, I often feel discouraged from taking time off, even though I have literally hundreds of hours in banked time. I have made some great friends, who have become like family, which is a huge reason for remaining in this employment. I like the idea of my job, but I feel that I am unable to complete that job due to getting lost in the paperwork and "other" tasks being asked of me. I do not get to spend enough time with my clients.