TeleTech
- ENGLEWOOD, CO
Working At
TeleTech
- ENGLEWOOD, CO
- Rating 3.16 out of 5 43 reviews
Contact
- Crime & Safetygrade unavailable
- Walkabilitygrade C+
- Diversitygrade A
- Nightlifegrade A
Area Feel
Urban Suburban Mix
Median Household Income
$69,332
National
$69,021Median Rent
$1,647
National
$1,163Median Home Value
$335,000
National
$244,900Map
Similar Workplaces
Explore Places to Work
- Liberty Broadband Corporation
- 12300 LIBERTY BLVD
- ENGLEWOOD, CO
- Liberty Expedia Holdings Inc.
- 12300 LIBERTY BOULEVARD
- ENGLEWOOD, CO
- Starz
- 8900 LIBERTY CIRCLE
- ENGLEWOOD, CO
- Western Union Company
- 12500 EAST BELFORD AVENUE
- ENGLEWOOD, CO
- Rating 4 out of 5 1 review
TeleTech Reviews
Rating 3.16 out of 5 43 reviews
No room for errors, no raises, no truthfulness within the company they tell you one thing just so you keep you mouth shut. They lie to you face. Management changes all the time. Is it a hostile environment. If you love be cussed at on a daily basis because the clients are angry. They had a breach and blamed it on there employees. They have lost of fraud and company has been fined several times
Teletech is an internet based customer service company that provides phone and chat support for many famous retail stores/brands. My project worked on Best Buy Accounts and I was responsible for addressing account issues, refunds, order status, and even tech support.
The job is demanding because of high call volumes, lack of resources, poor communication between leads and workers. The convenience factor was in it being an online job you didn't have to leave your home (except for the initial drug test) that quickly changed however when they issue ever changing schedules.
They have a very confusing work metric system that hinders productivity and poor tech and supervisor support, however they normally pay on time, offer extra hours, and provide some benefits after working there for 6 months.
The job is demanding because of high call volumes, lack of resources, poor communication between leads and workers. The convenience factor was in it being an online job you didn't have to leave your home (except for the initial drug test) that quickly changed however when they issue ever changing schedules.
They have a very confusing work metric system that hinders productivity and poor tech and supervisor support, however they normally pay on time, offer extra hours, and provide some benefits after working there for 6 months.
If you miss work for being sick and you have a doctor's note, it doesnt matter. You could be written up anyway. Your experience depends solely on who you get as a supervisor. You will meet new people constantly because the turn over rate is so high. Dont get too attached to people in training, they most likely will not be there by the end anyway. Pay is not really a living wage. There are other call centers with a better atmosphere that the starting pay is more. They do start employment quick though