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About Sykes Enterprises...
Address
400 North Ashley Drive
Tampa, FL 33602
Telephone
Website

About Sykes Enterprises

Employees
10,000+
Industry
Technology
Public/Private
Public
Year Founded
1977
Non-profit Status
Careers

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Pay & Benefits

Poll
Pay
Based on 30 responses
  • Good
    43%
  • Poor
    23%
  • Average
    17%
  • Excellent
    10%
  • Terrible
    7%
Poll
What's the most unique benefit or perk?
Based on 30 responses
Report
  • Flexible Work Hours
    33%
  • Tuition Assistance Program
    13%
  • Sales bonus
    10%
  • This company does not offer any extra benefits
    10%
  • Large break rooms.
    7%
  • Free Coffee
    7%
  • None
    3%
Poll
43%
of employees say healthcare coverage is good or excellent.30 responses
Poll
30%
of employees say retirement benefits are good or excellent.30 responses
Poll
47%
of employees say the family leave policy is good or excellent.30 responses
Poll
47%
of employees say paid time off/vacation days are good or excellent.30 responses

Growth Opportunities

Poll
How long do employees tend to stay?
Based on 30 responses
  • Less than Two Years
    57%
  • Two to Five Years
    27%
  • Five to Ten Years
    10%
  • More than Ten Years
    7%
Poll
47%
of employees don't worry about layoffs.30 responses
Poll
Agree/Disagree: Taking a job here was a good decision.
Based on 30 responses
  • Strongly Disagree
    13%
  • Disagree
    13%
  • Neutral
    10%
  • Agree
    33%
  • Strongly Agree
    30%
Poll
60%
of employees say good work leads to promotion.30 responses
43%
of employees believe their work helps make the world a better place.30 responses

Management

Poll
Agree/Disagree: Managers care about employees
Based on 30 responses
  • Strongly Disagree
    10%
  • Disagree
    17%
  • Neutral
    17%
  • Agree
    33%
  • Strongly Agree
    23%
Poll
50%
of employees say the workplace runs efficiently.30 responses
Poll
47%
of employees say management is transparent.30 responses

Work-Life Balance

Poll
60%
of employees say hours are flexible.30 responses
Poll
Agree/Disagree: Hours are long
Based on 30 responses
  • Disagree
    17%
  • Neutral
    33%
  • Agree
    33%
  • Strongly Agree
    17%
57%
of employees say it's easy to work remotely.30 responses
80%
of employees say schedules are predictable.30 responses
30%
of employees say taking vacation is encouraged.30 responses
43%
of employees say the workplace is parent friendly.30 responses

Company Culture

Poll
What one word or phrase best describes the culture?
Based on 30 responses
Report
  • Friendly
    27%
  • Stressful
    27%
  • Work hard, play hard
    13%
  • Always Evolving
    13%
  • Competitive
    7%
  • Fast Paced
    7%
  • high energy
    7%
50%
of employees are happy to work here.30 responses
83%
of employees say coworkers socialize.30 responses
77%
of employees think their coworkers are smart.30 responses
70%
of employees like their coworkers.30 responses

Employees

Poll
Describe the average political opinions in this organization.
Based on 30 responses
  • Very Conservative
    3%
  • Mixed
    80%
  • Somewhat Liberal
    10%
  • N/A
    7%
53%
of employees say the ratio of men to women is about 50/50.30 responses
33%
of employees say the company is very diverse.30 responses
73%
of employees say the employees are diverse in age.30 responses
About the Area
A+
Overall Niche Grade
How are grades calculated?
  1. Crime & Safety
    NG
  2. Walkability
    A+
  3. Diversity
    A-
  4. Nightlife
    A+
Area Feel
Suburban
Median Household Income
$51,339
National
$55,322
Median Rent
$1,420
National
$949
Median Home Value
$262,900
National
$184,700
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Sykes Enterprises Reviews

30 reviews
All Categories
Was an interesting experience. Be prepared to face angry or disgruntled clients. If you are tec savy, this might be a good fit for you. NOT a good job for a college student. WILL NOT WORK WITH YOUR COLLEGE SCHEDULE!
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I love working at Sykes! Its a great environment. Good people, willing to work with you. You don't have to sell anything, its all customer service and they train you well.
Overall, I had a great experience working for Sykes Enterprises. There are a lot of perks such as regular prizes and drawings, Taco Tuesdays, Pizza Fridays, etc. With my particular location, we were transitioning from Frontier Communication to Sykes. This transition resulted in a lot of disorganization and because there are a lot of policies and procedures to navigate around it would take a lot of time for these things to get resolved.