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About Sutherland Global Service...
Address
1160 Pittsford-Victor Road
Pittsford, NY 14534
Telephone

About Sutherland Global Service

Employees
1,000-9,999
Industry
Business Services
Public/Private
Year Founded
Non-profit Status
For-profit

Sutherland Global Service Jobs

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Pay & Benefits

Poll
Pay
Based on 8 responses
  • Average
    38%
  • Poor
    25%
  • Good
    25%
  • Excellent
    13%
Poll
What's the most unique benefit or perk?
Based on 8 responses
Report
  • None
    50%
  • On-site Gym
    13%
  • Tuition Assistance Program
    13%
  • Free Health Insurance
    13%
  • Lunch was provided on Thanksgiving or Christmas
    13%
Poll
38%
of employees say healthcare coverage is good or excellent.8 responses
Poll
25%
of employees say retirement benefits are good or excellent.8 responses
Poll
38%
of employees say the family leave policy is good or excellent.8 responses
Poll
50%
of employees say paid time off/vacation days are good or excellent.8 responses

Growth Opportunities

Poll
How long do employees tend to stay?
Based on 8 responses
  • Less than Two Years
    50%
  • Two to Five Years
    50%
Poll
50%
of employees don't worry about layoffs.8 responses
Poll
Agree/Disagree: Taking a job here was a good decision.
Based on 8 responses
  • Neutral
    25%
  • Agree
    38%
  • Strongly Agree
    38%
Poll
38%
of employees say good work leads to promotion.8 responses
63%
of employees believe their work helps make the world a better place.8 responses

Management

Poll
Agree/Disagree: Managers care about employees
Based on 8 responses
  • Disagree
    13%
  • Neutral
    13%
  • Agree
    38%
  • Strongly Agree
    38%
Poll
63%
of employees say the workplace runs efficiently.8 responses
Poll
63%
of employees say management is transparent.8 responses

Work-Life Balance

Poll
38%
of employees say hours are flexible.8 responses
Poll
Agree/Disagree: Hours are long
Based on 8 responses
  • Disagree
    50%
  • Neutral
    25%
  • Agree
    13%
  • Strongly Agree
    13%
25%
of employees say it's easy to work remotely.8 responses
63%
of employees say schedules are predictable.8 responses
75%
of employees say taking vacation is encouraged.8 responses
63%
of employees say the workplace is parent friendly.8 responses

Company Culture

Poll
What one word or phrase best describes the culture?
Based on 8 responses
Report
  • Always Evolving
    38%
  • Friendly
    25%
  • Work hard, play hard
    25%
  • Fast Paced
    13%
50%
of employees are happy to work here.8 responses
88%
of employees say coworkers socialize.8 responses
75%
of employees think their coworkers are smart.8 responses
88%
of employees like their coworkers.8 responses

Employees

Poll
Describe the average political opinions in this organization.
Based on 8 responses
  • Somewhat Conservative
    25%
  • Mixed
    63%
  • Somewhat Liberal
    13%
63%
of employees say the company is mostly women.8 responses
50%
of employees say the company is very diverse.8 responses
88%
of employees say the employees are diverse in age.8 responses
About the Area
A
Overall Niche Grade
How are grades calculated?
  1. Crime & Safety
    NG
  2. Walkability
    B-
  3. Diversity
    B
  4. Nightlife
    B
Area Feel
Suburban
Median Household Income
$83,036
National
$55,322
Median Rent
$963
National
$949
Median Home Value
$196,600
National
$184,700

Sutherland Global Service Reviews

8 reviews
All Categories
Working conditions are great and Management is nice. Opportunities are extremely limited unless you want to travel . Compensation is below standard , especially considering the workload and often positions are required to perform duties that would be split into 2 positions(especially on their insurance programs) at other companies. It is a great springboard to opportunities offered at other companies, used to gain experience and industry knowledge and promotions to adequate paying positions are few and far between. Its a nice place to work
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Working for Sutherland global has been interesting. It is your typical call center job. Overall the company is okay to work for. There is just some minor tweaks like the pay and the different programs they contract. In my opinion the pay starts too low. The company can do more in appreciating us in our hard work. Most of my coworkers are nice and there is a positive work environment. There is growth within the company, but it is a selective few through the entire call center that makes it. The company offers great benefits and 401, but they do not match it.
Sutherland Global where people and processes come together. Sutherland is a call center environment. If you are searching for a company that can take you around the world, Sutherland Global is the company to work for.
When a war broke out in Egypt, Sutherland had employees there. Within ten hours of the crisis, Sutherland had a plane on the ground moving all of our employees to safety. Once the plane landed, Sutherland did not ask questions about