HornerXpress
Experienced Employee: Overall, my experience at HornerXpress has been positive. As a credit/collections analyst, the work itself can be challenging, but my supervisor does everything possible to make our work environment a pleasant place in which to work, which in turn, makes us more productive.
What I would change is upper management's a mindset. They need to listen to their employees, and recognize that the employees are more in tune to the customer complaints and which procedures are antiquated and be open to changing them, which would ultimately benefit the company as a whole.
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