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About P.F. Chang's...
7676 E Pinnacle Peak Rd
Scottsdale, AZ 85255
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P.F. Chang's Reviews

28 reviews
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While the experience should be great for the guest, the employees aren’t always taken care of. In order to have a great, well ran restaurant the employees must be happy and treated well. Some guests are very out of line and rude to employees when they are just simply doing their job. Out of line guests should not get their own way, it only shows them that being unkind and disrespectful to the workers will get them their own way. While working at P.F. Chang’s I have encountered many rude guests who expect everything their exact way. Sadly, this is not how the world works. On a positive note, I have met many amazing people while working here as well. Overall the other employees are wonderful and treat each other with respect!
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I was a server at P.F. Chang's for 2 years and experienced many ups and downs. The job responsibilities were fine, but the management was rocky during my entire employment period. We were continually looking for a new manager and there were often interim managers being brought in from other locations to fill gaps in our management. This meant that none of the issues of our specific restaurant were ever able to be addressed adequately and we often went without necessary tools.

The company itself claims to value guests and their experiences, but continually implements policies that hinder the guest experience in order to make a few extra dollars. This type of business model is not what I look for when applying for jobs in hospitality.
I’ve always loved P.F. Chang’s! From the food to working here, it’s a great company to work for. I have no complaints except for the fact they change the menu very often! It’s hard to keep up!