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About PetSmart...
Address
19601 N 27th Ave
Phoenix, AZ 85027

About PetSmart

Employees
10,000+
Industry
Retail
Public/Private
Private
Year Founded
1986
Non-profit Status
Careers

PetSmart Jobs

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Pay & Benefits

Poll
Pay
Based on 119 responses
  • Average
    50%
  • Good
    28%
  • Poor
    10%
  • Excellent
    10%
  • Terrible
    2%
  • N/A
    1%
Poll
What's the most unique benefit or perk?
Based on 119 responses
Report
  • Working around animals
    48%
  • Flexible Work Hours
    30%
  • Associate Discount
    8%
  • Bath /groom my dog for free
    6%
  • Tuition Assistance Program
    3%
  • Discount of all items in store
    2%
  • Lunch is provided
    1%
Poll
31%
of employees say healthcare coverage is good or excellent.119 responses
Poll
26%
of employees say retirement benefits are good or excellent.119 responses
Poll
35%
of employees say the family leave policy is good or excellent.119 responses
Poll
44%
of employees say paid time off/vacation days are good or excellent.119 responses

Growth Opportunities

Poll
How long do employees tend to stay?
Based on 119 responses
  • Less than Two Years
    43%
  • Two to Five Years
    44%
  • Five to Ten Years
    11%
  • More than Ten Years
    3%
Poll
75%
of employees don't worry about layoffs.119 responses
Poll
Agree/Disagree: Taking a job here was a good decision.
Based on 119 responses
  • Strongly Disagree
    2%
  • Disagree
    3%
  • Neutral
    20%
  • Agree
    39%
  • Strongly Agree
    36%
Poll
47%
of employees say good work leads to promotion.119 responses
68%
of employees believe their work helps make the world a better place.119 responses

Management

Poll
Agree/Disagree: Managers care about employees
Based on 119 responses
  • Strongly Disagree
    8%
  • Disagree
    15%
  • Neutral
    9%
  • Agree
    36%
  • Strongly Agree
    32%
Poll
57%
of employees say the workplace runs efficiently.119 responses
Poll
45%
of employees say management is transparent.119 responses

Work-Life Balance

Poll
78%
of employees say hours are flexible.119 responses
Poll
Agree/Disagree: Hours are long
Based on 119 responses
  • Strongly Disagree
    3%
  • Disagree
    29%
  • Neutral
    37%
  • Agree
    22%
  • Strongly Agree
    8%
24%
of employees say it's easy to work remotely.119 responses
56%
of employees say schedules are predictable.119 responses
14%
of employees say taking vacation is encouraged.119 responses
61%
of employees say the workplace is parent friendly.119 responses

Company Culture

Poll
What one word or phrase best describes the culture?
Based on 119 responses
Report
  • Friendly
    45%
  • Fast Paced
    24%
  • Always Evolving
    8%
  • suck up to the scheduleing manager to get hours
    8%
  • Work hard, play hard
    5%
  • Competitive
    4%
  • dynamic
    3%
56%
of employees are happy to work here.119 responses
90%
of employees say coworkers socialize.119 responses
73%
of employees think their coworkers are smart.119 responses
88%
of employees like their coworkers.119 responses

Employees

Poll
Describe the average political opinions in this organization.
Based on 119 responses
  • Very Conservative
    1%
  • Somewhat Conservative
    5%
  • Mixed
    63%
  • Somewhat Liberal
    14%
  • Very Liberal
    3%
  • N/A
    13%
63%
of employees say the company is mostly women.119 responses
38%
of employees say the company has average diversity.119 responses
58%
of employees say the employees are diverse in age.119 responses
About the Area
A
Overall Niche Grade
How are grades calculated?
  1. Crime & Safety
    NG
  2. Walkability
    B-
  3. Diversity
    A
  4. Nightlife
    B
Area Feel
Dense Suburban
Median Household Income
$70,923
National
$55,322
Median Rent
$1,103
National
$949
Median Home Value
$197,443
National
$184,700
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PetSmart Reviews

119 reviews
All Categories
PetSmart was a great first job for me. I spent five years with them while putting myself through college. However, I was lucky enough to start out with a great leadership team who were understanding of my schedule and invested in my career development from pet care associate to a CEL. I have worked at other stores whose teams are not so functioning and had a much poorer experience. They do not pay very well for the amount of work expected, but with the right leadership team, it can be a great first job for a lot of high school grads!
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I love interacting with the animals and bathing at Petsmart. It was very rewarding to see pets transform and to know you’re helping both them and the owners by trimming long nails and removing fleas. I throughly enjoyed my job. What made the experience poor, was the people. My salon was full of women who had all been there a long time, and I was one of the few new people there. Everyone seemed really nice at first, but I began to realize that they were not so nice! They would be nice to people and then say mean things about them behind their backs. They talked badly about the district manager too. And then I overheard that they were talking about me behind my back. I tried to ignore it for a long time, but eventually broke down.
I love my job! As a GSA and PCS I have been working with dogs for the past 2 and a half years and I couldn't think of a better job. My team members, seniors, and management are a great team and we communicate effectively and with the utmost professionalism. The one thing I would change is that during the summers and busy seasons, all of our rooms are often booked, and then additional day campers come in. Sometimes the day camp room run out, and we don't have rooms to put those day camp dogs in for feedings or rest breaks.