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Address
3880 N Mission Rd
Los Angeles, CA 90031

About Forever 21

Employees
10,000+
Industry
Clothing, Fashion & Textiles, Consumer Products, Retail
Public/Private
Private
Year Founded
1984
Non-profit Status
Careers

Forever 21 Jobs

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Pay & Benefits

Poll
Pay
Based on 103 responses
  • Average
    47%
  • Good
    21%
  • Poor
    16%
  • Excellent
    9%
  • Terrible
    6%
  • N/A
    2%
Poll
What's the most unique benefit or perk?
Based on 103 responses
  • 10 percent discount
    43%
  • Flexible Work Hours
    41%
  • 15% employee discount
    9%
  • none of the above
    6%
  • Company Happy Hours
    1%
  • Client relationships
    1%
Poll
17%
of employees say healthcare coverage is good or excellent.103 responses
Poll
13%
of employees say retirement benefits are good or excellent.103 responses
Poll
22%
of employees say the family leave policy is good or excellent.103 responses
Poll
15%
of employees say paid time off/vacation days are good or excellent.103 responses

Growth Opportunities

Poll
How long do employees tend to stay?
Based on 103 responses
  • Less than Two Years
    76%
  • Two to Five Years
    22%
  • Five to Ten Years
    2%
Poll
39%
of employees don't worry about layoffs.103 responses
Poll
Agree/Disagree: Taking a job here was a good decision.
Based on 103 responses
  • Strongly Disagree
    8%
  • Disagree
    7%
  • Neutral
    30%
  • Agree
    31%
  • Strongly Agree
    24%
Poll
45%
of employees say good work leads to promotion.103 responses
31%
of employees believe their work helps make the world a better place.103 responses

Management

Poll
Agree/Disagree: Managers care about employees
Based on 103 responses
  • Strongly Disagree
    6%
  • Disagree
    17%
  • Neutral
    27%
  • Agree
    23%
  • Strongly Agree
    25%
  • N/A
    1%
Poll
50%
of employees say the workplace runs efficiently.103 responses
Poll
39%
of employees say management is transparent.103 responses

Work-Life Balance

Poll
62%
of employees say hours are flexible.103 responses
Poll
Agree/Disagree: Hours are long
Based on 103 responses
  • Strongly Disagree
    5%
  • Disagree
    14%
  • Neutral
    36%
  • Agree
    27%
  • Strongly Agree
    17%
  • N/A
    1%
41%
of employees say it's easy to work remotely.103 responses
45%
of employees say schedules are predictable.103 responses
15%
of employees say taking vacation is encouraged.103 responses
46%
of employees say the workplace is parent friendly.103 responses

Company Culture

Poll
What one word or phrase best describes the culture?
Based on 103 responses
  • Friendly
    32%
  • Fast Paced
    26%
  • unorganized
    12%
  • dysfunctional
    11%
  • Work hard, play hard
    10%
  • Competitive
    5%
  • Always Evolving
    5%
38%
of employees are happy to work here.103 responses
83%
of employees say coworkers socialize.103 responses
61%
of employees think their coworkers are smart.103 responses
80%
of employees like their coworkers.103 responses

Employees

Poll
Describe the average political opinions in this organization.
Based on 103 responses
  • Very Conservative
    2%
  • Somewhat Conservative
    3%
  • Mixed
    51%
  • Somewhat Liberal
    20%
  • Very Liberal
    10%
  • N/A
    14%
80%
of employees say the company is mostly women.103 responses
43%
of employees say the company is very diverse.103 responses
60%
of employees say the employees are mostly young in age.103 responses
About the Area
  1. Crime & Safety
    C
  2. Walkability
    A
  3. Diversity
    A
  4. Nightlife
    A
Area Feel
Urban Suburban Mix
Median Household Income
$43,025
National
$55,322
Median Rent
$1,112
National
$949
Median Home Value
$469,857
National
$184,700
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Forever 21 Reviews

102 reviews
All Categories
I appreciate working at Forever 21, it has been an informative experience! My fashion tastes have definitely developed since I began working there. As a sales associate, I have learned how to provide top quality customer service and put killer outfits together! Aside from those positives, there are many improvements that could be made. The compensation is not proportionate to the work at my location. $9 was my starting hourly rate, & a year later it's the same. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. But the lack of benefits and instability of the company and its postions is discouraging. There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. Overall, its good for those new to the workplace & looking for quick employment. But its not a career, or even a job you want for more than a few months.
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Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. As a previous associate, there was rarely any sort of benefit. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. Not to mention, the store itself has tons of products, yet no organization. By the end of a night shift, the store would be a total wreck. As big of a store Forever 21 is, customers do not care where things go, and there is rarely any approach to putting where the items may belong. Due to the lack of structure, many associates quit for this reason too. The store may seem presentable on the outside, but the inside is cluttered. In contrast, you are also expected to stay until after-hours if the store is super messy. Lastly, I wouldn't recommend to anyone.
Working here brought me into depression. I had no social life and the hours were long. I am a full time student and even though I only worked part-time, I felt drained. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. I would get home super late from the store being turned upside down. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done.