- COLUMBUS, OH
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Rating 4.08 out of 5 71 reviews
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I have worked for my local DSW for almost a year. The staff in my local area are fantastic. I felt a family-like connection to the company immediately. The workload is simple and easy to understand. I was trained well by my superiors. Interacting with customers frequently is amazing. They are friendly and patient with my coworkers and me. I believe that I can answer any question provided by a customer. The benefits are very nice. The employee discount encourages me to purchase items from my local store. I have had little experience with employees from other DSWs. However, the little experience I have had was positive and professional. DSW has helped me increase my ability to interact with other people. Also, working at a DSW has helped decrease my social anxiety.
Retail is a difficult environment to adjust too, at least it was for me. As a shoe lover I knew working in a shoe store could be fun. The fast-paced, customer-pleasing work space was an excellent experience to learn service skills. Working along side co-workers who have the same work ethic as myself made me love coming to work and I felt apart of the company as we worked as a team. Management was easy to talk too and very understanding as I told them what was going on. Overall, I learned more about shoes than ever, and saw how DSW stood out from over shoe stores in ways like their VIP program, their delivery service, and their love for shoes! If you like being engaged with customers and shoes, then this is an awesome place for you!
My bosses and coworkers are amazing. They immediately welcomed me onto the team and I felt like my work was greatly appreciated. It can be overwhelming sometimes and I have felt we didn't have enough sales associates at times, but all of us are very close and we do get really nice perks such as discounts there and at other stores of which our parent company oversees.