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About Convergys...
Address
201 East Fourth Street
Cincinnati, OH 45202
Telephone

About Convergys

Employees
10,000+
Industry
Technology
Public/Private
Public
Year Founded
1998
Non-profit Status
Careers

Convergys Jobs

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Pay & Benefits

Poll
Pay
Based on 31 responses
  • Average
    35%
  • Good
    29%
  • Excellent
    19%
  • Poor
    13%
  • Terrible
    3%
Poll
What's the most unique benefit or perk?
Based on 31 responses
Report
  • Flexible Work Hours
    29%
  • Tuition Assistance Program
    23%
  • none
    16%
  • there are a lot of vending machines
    10%
  • Free Coffee
    6%
  • Company Happy Hours
    3%
  • On-site Gym
    3%
Poll
55%
of employees say healthcare coverage is good or excellent.31 responses
Poll
39%
of employees say retirement benefits are good or excellent.31 responses
Poll
42%
of employees say the family leave policy is good or excellent.31 responses
Poll
42%
of employees say paid time off/vacation days are good or excellent.31 responses

Growth Opportunities

Poll
How long do employees tend to stay?
Based on 31 responses
  • Less than Two Years
    58%
  • Two to Five Years
    35%
  • More than Ten Years
    6%
Poll
61%
of employees don't worry about layoffs.31 responses
Poll
Agree/Disagree: Taking a job here was a good decision.
Based on 31 responses
  • Strongly Disagree
    3%
  • Disagree
    10%
  • Neutral
    42%
  • Agree
    23%
  • Strongly Agree
    23%
Poll
52%
of employees say good work leads to promotion.31 responses
29%
of employees believe their work helps make the world a better place.31 responses

Management

Poll
Agree/Disagree: Managers care about employees
Based on 31 responses
  • Strongly Disagree
    3%
  • Disagree
    16%
  • Neutral
    39%
  • Agree
    26%
  • Strongly Agree
    16%
Poll
42%
of employees say the workplace runs efficiently.31 responses
Poll
29%
of employees say management is transparent.31 responses

Work-Life Balance

Poll
29%
of employees say hours are flexible.31 responses
Poll
Agree/Disagree: Hours are long
Based on 31 responses
  • Strongly Disagree
    3%
  • Disagree
    26%
  • Neutral
    42%
  • Agree
    29%
32%
of employees say it's easy to work remotely.31 responses
42%
of employees say schedules are predictable.31 responses
26%
of employees say taking vacation is encouraged.31 responses
39%
of employees say the workplace is parent friendly.31 responses

Company Culture

Poll
What one word or phrase best describes the culture?
Based on 31 responses
Report
  • Friendly
    19%
  • Fast Paced
    16%
  • Always Evolving
    16%
  • Competitive
    10%
  • Work hard, play hard
    10%
  • boring
    10%
  • High School Part II
    10%
26%
of employees are happy to work here.31 responses
84%
of employees say coworkers socialize.31 responses
52%
of employees think their coworkers are smart.31 responses
58%
of employees like their coworkers.31 responses

Employees

Poll
Describe the average political opinions in this organization.
Based on 31 responses
  • Somewhat Conservative
    13%
  • Mixed
    77%
  • Somewhat Liberal
    3%
  • N/A
    6%
45%
of employees say the ratio of men to women is about 50/50.31 responses
52%
of employees say the company has average diversity.31 responses
68%
of employees say the employees are diverse in age.31 responses
About the Area
A+
Overall Niche Grade
How are grades calculated?
  1. Crime & Safety
    C-
  2. Walkability
    A+
  3. Diversity
    B
  4. Nightlife
    A+
Area Feel
Suburban
Median Household Income
$86,700
National
$55,322
Median Rent
$1,351
National
$949
Median Home Value
$288,243
National
$184,700
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Convergys Reviews

30 reviews
All Categories
I worked at Convergys on their AT&T project in Utah. I really enjoyed the structure, and the way that the teams were set up. It was a chat project so instead of being on the phone 24/7 you got to chat with customers. This meant in most cases you were doing tech support for people who were already kind of tech savvy. I enjoyed that there was an on-site cafeteria with lots of options!
It was an awesome company to work for, I was sad to leave but unfortunately moved away for school.
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I love working with the new AMC Theatres department so far! The trainers' and team leaders are helpful and are good with hands-on learning. The company helps you with how to muli-task and learn with verbal communication as well. The company always want to make sure that you are learning everyday and always offer more assistance and offers many positions in short term.
The overall work is extremely easy to the point it becomes extremely boring. The pay is decent, though we were told upon hiring that there are consistent yearly raises and room for advancement though this is untrue. You are only offered raises if you are a part of the management team. The only way to advance is to be friends with the right people. Most people I work with are very young, so the atmosphere is almost 'high school' like. I am in my thirties and am miserable at this job, though the pay and the fact that I have a family keeps me going back for now.