Convergys
- CINCINNATI, OH
Working At
Convergys
- CINCINNATI, OH
- Rating 3.57 out of 5 30 reviews
Contact
About Convergys
Employees
10,000+
Industry
Technology
Public/Private
Public
Year Founded
1998
Non-profit Status
No data available
Careers
No data available
Pay & Benefits
Poll
55%
of employees say healthcare coverage is good or excellent. 31 responsesPoll
39%
of employees say retirement benefits are good or excellent. 31 responsesPoll
42%
of employees say the family leave policy is good or excellent. 31 responsesPoll
42%
of employees say paid time off/vacation days are good or excellent. 31 responsesGrowth Opportunities
Poll
61%
of employees don't worry about layoffs. 31 responsesPoll
52%
of employees say good work leads to promotion. 31 responses29%
of employees believe their work helps make the world a better place. 31 responsesManagement
Poll
42%
of employees say the workplace runs efficiently. 31 responsesPoll
29%
of employees say management is transparent. 31 responsesWork-Life Balance
Poll
29%
of employees say hours are flexible. 31 responses32%
of employees say it's easy to work remotely. 31 responses42%
of employees say schedules are predictable. 31 responses26%
of employees say taking vacation is encouraged. 31 responses39%
of employees say the workplace is parent friendly. 31 responsesCompany Culture
26%
of employees are happy to work here. 31 responses84%
of employees say coworkers socialize. 31 responses52%
of employees think their coworkers are smart. 31 responses58%
of employees like their coworkers. 31 responsesEmployees
45%
of employees say the ratio of men to women is about 50/50. 31 responses52%
of employees say the company has average diversity. 31 responses68%
of employees say the employees are diverse in age. 31 responses- Crime & Safetygrade C minus
- Walkabilitygrade A+
- Diversitygrade B
- Nightlifegrade A+
Area Feel
Dense Urban
Median Household Income
$109,249
National
$69,021Median Rent
$1,758
National
$1,163Median Home Value
$356,115
National
$244,900Map
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Convergys Reviews
Rating 3.57 out of 5 30 reviews
I worked at Convergys on their AT&T project in Utah. I really enjoyed the structure, and the way that the teams were set up. It was a chat project so instead of being on the phone 24/7 you got to chat with customers. This meant in most cases you were doing tech support for people who were already kind of tech savvy. I enjoyed that there was an on-site cafeteria with lots of options!
It was an awesome company to work for, I was sad to leave but unfortunately moved away for school.
It was an awesome company to work for, I was sad to leave but unfortunately moved away for school.
I love working with the new AMC Theatres department so far! The trainers' and team leaders are helpful and are good with hands-on learning. The company helps you with how to muli-task and learn with verbal communication as well. The company always want to make sure that you are learning everyday and always offer more assistance and offers many positions in short term.
The overall work is extremely easy to the point it becomes extremely boring. The pay is decent, though we were told upon hiring that there are consistent yearly raises and room for advancement though this is untrue. You are only offered raises if you are a part of the management team. The only way to advance is to be friends with the right people. Most people I work with are very young, so the atmosphere is almost 'high school' like. I am in my thirties and am miserable at this job, though the pay and the fact that I have a family keeps me going back for now.