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About AT&T Mobility
Employees
10,000+
Industry
Technology, Telecommunications
Public/Private
—
Year Founded
2000
Non-profit Status
—
Careers
—
Pay & Benefits
Poll
- 64%
- of employees say healthcare coverage is good or excellent.28 responses
Poll
- 61%
- of employees say retirement benefits are good or excellent.28 responses
Poll
- 54%
- of employees say the family leave policy is good or excellent.28 responses
Poll
- 68%
- of employees say paid time off/vacation days are good or excellent.28 responses
Growth Opportunities
Poll
- 36%
- of employees don't worry about layoffs.28 responses
Poll
- 50%
- of employees say good work leads to promotion.28 responses
- 39%
- of employees believe their work helps make the world a better place.28 responses
Management
Poll
- 57%
- of employees say the workplace runs efficiently.28 responses
Poll
- 50%
- of employees say management is transparent.28 responses
Work-Life Balance
Poll
- 25%
- of employees say hours are flexible.28 responses
- 32%
- of employees say it's easy to work remotely.28 responses
- 57%
- of employees say schedules are predictable.28 responses
- 39%
- of employees say taking vacation is encouraged.28 responses
- 43%
- of employees say the workplace is parent friendly.28 responses
Company Culture
- 46%
- of employees are happy to work here.28 responses
- 86%
- of employees say coworkers socialize.28 responses
- 75%
- of employees think their coworkers are smart.28 responses
- 75%
- of employees like their coworkers.28 responses
Employees
- 54%
- of employees say the ratio of men to women is about 50/50.28 responses
- 36%
- of employees say the company is very diverse.28 responses
- 64%
- of employees say the employees are diverse in age.28 responses
- Crime & SafetyC+
- WalkabilityB+
- DiversityA
- NightlifeA+
Area Feel
Urban Suburban Mix
Median Household Income
$78,863
National
$55,322Median Rent
$1,255
National
$949Median Home Value
$419,800
National
$184,700AT&T Mobility Reviews
28 reviews
All Categories
The experience is good.It was very informative and taught me great things. This experience gave me a better und
erstanding of how post-grad life will be.
here are many components to customer service, and you need all of them to truly satisfy customers. Customer service involves being a kind, courteous, and professional face for the company. It also involves listening carefully to customer wants and concerns. Beyond listening, customer service is doing everything in one’s power to efficiently and accurately serve each customer. Finally, customer service is about clearly explaining solutions to clients. All of these components of customer service lead to happy and loyal customers, which I know is the ultimate goal of your company.
erstanding of how post-grad life will be.
here are many components to customer service, and you need all of them to truly satisfy customers. Customer service involves being a kind, courteous, and professional face for the company. It also involves listening carefully to customer wants and concerns. Beyond listening, customer service is doing everything in one’s power to efficiently and accurately serve each customer. Finally, customer service is about clearly explaining solutions to clients. All of these components of customer service lead to happy and loyal customers, which I know is the ultimate goal of your company.
I worked at AT&T Mobility for over nine years as a Customer Service Representative at their Call Center. I enjoyed working here because of the work hours. Yes, my first year I had to work some crazy hours, but it changed after the year anniversary. I would highly recommend working here because of the pay and benefits. It's a fast paced environment, but I learned a lot and I liked the fact that they have trainings for their employees in a monthly basis. In regards to management, I had some really good ones and others were not so good. As long as you know what you're doing you will be fine. There were resources to help you follow company's policies and procedures.
I’ve been with the company over 6 years. There is plenty of opportunities to grow. The growth of the company gives employees different options. Awesome benefits, great pay, tuition reimbursement and more!