I am able to login to the class when I have time and post my question, answers and concerns to the group. I always get a response back from multiple people which I like. I can post to the instructor privately if needed and she gets back to within the same day with answers.
I love being an online student. I love reading all the comments and post of classmates, as well as having discussions. I really enjoyed the fact that we had to work in teams in every class. This really prepares us for the real world working with people you have never met or doesn't know anything about.
The University of Phoenix advisors are there to help you. One time I had to call an advisor on an instructor, because she was not responding to questions. After calling the advisor and complaining things got better, and I passed with an A.