I would normally speak very highly of Spring Arbor, until I graduated and was never given a diploma. After contacting the university, I was informed that I had credits missing in order to complete my degree. The registrars office was very informal and rude. They refused to fully acknowledge the situation, and did not take responsibility for for the lack of a strict process that helps students complete their degree and graduate. Since this has happened to me, I have been in conversation with others from the university, and have heard that this (or similar situations) have happened to many of my friends, or friends of friends. I enjoyed my time at Spring Arbor, but this incident left me with an awful distaste for the school. It's unfortunate that I paid an incredible amount of money to attend a university that does not have an organized and professional way of handling credits and the graduation process.