The professors are dedicated to helping students achieve their goals. Any assistance needed is gladly given.
However, the "higher ups" need an attitude adjustment. They do not seem to understand the students and the professors are the reason they have jobs! I had to send many, many emails to get my old credits applied to my new program requirements. I finally found someone willing to assist me. Then her job was eliminated. I had to contact the Assistant to the Dean before it was handled.
While I was speaking to my professor regarding changes in my life that would impact my studies, she indicated she feared for her job and she was not being treated well. She did not go into detail, but it weighed heavily on her heart. Let tell you this woman bent over backwards to assist me to complete my studies when I moved out of the area. She went far beyond what I expected of anyone. She resigned. With her resignation, I left NWTC. I will not give them another dime.