The process at LSB was fairly good. I met with three different people; one to discuss classes and two others about mainly financial aid. The first person I talked to was a man that was not a great "people person" and he confused myself and my mother quite a bit. Then I have a second person that was a woman and she was wonderful. She explained everything to me that I needed to know and took her time to explain stuff to us if we didn't understand. She also was very helpful with talking to me about scheduling classes around my hectic work schedule.