I absolutely love Kaplan! My student adviser is always quick to answer any questions I have. All of the professors that I have had so far are easy to communicate with. They always offer up any extra help that we, the students, may need. They are very flexible as far as online classes go. When you sign up for your classes each term they schedule your online seminars around your schedule. So if you work during the daytime then they can schedule you for night time seminars, or if you are a stay at home mom and can do a class due to child's nap time then they can set you up for that time. I just cannot stress enough how much I love this school!