Enrollment Insights Podcast #6 – Janice Cheng-McConnell and the Heart of It All

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In this episode:

In the Enrollment Insights Podcast you’ll hear about novel solutions to problems, ways to make processes better for students, and the questions that spark internal reflection and end up changing entire processes.

In this episode you will hear from Janice Cheng-McConnell, Assistant Director of Graduate Enrollment Communications at Syracuse University’s Maxwell School of Citizenship and Public Affairs. We talk about the importance of storytelling and the connections it builds, using data to improve your comm flows, and take an important detour in to the heart of enrollment communications and the meaningful power education provides society.

Janice first cut her teeth on higher education communications as a staff writer for the Graduate School at Binghamton University. After leading admissions communications at Wells College, she is now the Assistant Director of Graduate Enrollment Communications at Syracuse University’s Maxwell School of Citizenship and Public Affairs. She has been selected to present on topics relating to social media and content strategy at conferences such as HighEdWeb and HigherEdExperts. You can find Janice every Thursday participating in the #EMChat discussions on Twitter (@dear_preferred). She is also a proud Oxford comma advocate and tabletop role-playing games enthusiast.

Niche Enrollment Insights Podcast · Enrollment Insights Podcast #6 – Janice Cheng – McConnell And The Heart Of It All

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Will Patch

Will Patch is the Enrollment Marketing Leader at Niche and helps clients with their enrollment strategies and digital outreach. He also shares insights and research on the Enrollment Insights blog and through webinars and a monthly newsletter. Prior to coming to Niche in the summer of 2019, he served Manchester University for 9 years in roles including Digital Strategist, Social Media Coordinator, and Associate Director for Admissions Operations. Outside of Niche, Will also coordinates the #EMChat community on Twitter, with weekly chats Thursdays at 9:00 PM Eastern.
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