Enrollment Insights Podcast #3 – Susana Briscoe-Alba and Servant Leadership

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Niche Enrollment Insights Podcast · Susana Briscoe-Alba and Servant Leadership

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In this episode:

In the Enrollment Insights Podcast you’ll hear about novel solutions to problems, ways to make processes better for students, and the questions that spark internal reflection and end up changing entire processes.

In this episode you will hear from Susana Briscoe-Alba, Dean of Admissions and Financial Aid at Mount Saint Mary College. Susana has quickly risen through the ranks and has a tremendous positive attitude and servant leader mentality. She’ll talk about have to have a service-first mindset, building trust, and ideas for helping develop your staff.

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Will Patch

Will Patch is the Enrollment Marketing Leader at Niche and helps clients with their enrollment strategies and digital outreach. He also shares insights and research on the Enrollment Insights blog and through webinars and a monthly newsletter. Prior to coming to Niche in the summer of 2019, he served Manchester University for 9 years in roles including Digital Strategist, Social Media Coordinator, and Associate Director for Admissions Operations. Outside of Niche, Will also coordinates the #EMChat community on Twitter, with weekly chats Thursdays at 9:00 PM Eastern.
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